How long does it take for my order to ship?
- Please give up 3-5 business days to process your order and get it out the door! Usually orders will be shipped within the first 72 hours. During busier seasons, processing may take just a tad longer, but we promise you won’t regret your buy!
How can I contact you?
- Email us at cs@katnipsoapworks.com.
Do your soaps treat my medical condition?
- Our products are not meant for diagnosing, treating, or curing any medical conditions. We recommend you talking to your doctor if you have any concerns! Everyone is unique and if our soap does not agree with your skin, please discontinue use immediately.
Do your candles give off soot and toluene?
- We go out of our way to ensure our candles burn well and have a great throw (think how well you can smell the scent during the burn), but is also kind to our environment. We are eco-friendly! Soy or coconut-based wax is what we use. You may expect soot during the first few minutes of burning, but should disappear after. A tip is to keep your wick trimmed each time you light to reduce soot.